TREBORASIA INSURANCE ADJUSTMENT SERVICES DATA PRIVACY NOTICE
TreborAsia Insurance Adjustment Services respects the fundamental right to privacy and we commit to
take great care in safeguarding our customer’s personal data. Throughout the use of our services, we collect
and maintain some basic information about our customers. In accordance with applicable privacy laws, below
are the general principles that govern how we collect, use and share your personal data, as well as our
privacy practices.
Why we collect your personal data
When we process your personal data, we do so under the following legal bases and for the purposes set out
below:
1. We process your personal data for your insurance claims. TreborAsia Insurance Adjustment
Services’ needs to collect your personal data for proper identification of the insurance claims. This
is pertinent for the insurance claim to be processed by our principal, the insurance companies.
2. We process your personal data based on our legitimate interest to function as a
business. TreborAsia Insurance Adjustment Services’ main line of business is to process the
insurance claims of our principals, the insurance companies. For us to be able to function properly,
these personal data are collected and processed as part of the insurance claims.
3. We process your personal data to comply with legal and financial requirements. Insurance
claims entails both legal and financial requirements. The personal data are processed for insurance
companies to be able to deliver both the legal and financial assistance that your insurance claims
required.
When we disclose your personal data
In most cases, we are required to disclose your personal data to our principals, the insurance companies, as
part of our regular business operations. TreborAsia Insurance Adjustment Services does not share
personal data to third party companies that is not related to your insurance claims.
TreborAsia Insurance Adjustment Services may share your personal information to pertinent government
agencies and subsidiaries to be able to confirm legitimacy of the insurance claims.
TreborAsia Insurance Adjustment Services does not engage in any form of marketing, or any third party
company that engages in marketing or any other business related in such. The organization will not be
disclosing your personal information for such purpose.
TreborAsia Insurance Adjustment Services is also bound to provide personal data in connection with your
insurance claims to any court of law in the Philippines with the proper subpoena or warrants.
How we protect your data
The integrity, confidentiality, and security of your information are important to us. That’s why we strictly
enforce our privacy statement within TreborAsia Insurance Adjustment Services and have implemented
technical, organizational and physical security measures that are designed to protect your information from
unauthorized or fraudulent access, alteration, disclosure, misuse and other unlawful activities.
We also put effect the following safeguards:
Commission mandates all Insurance Adjustment Companies all information needed for an
insurance claim should be disposed after 5 years if no case of reopening was requested from our
principals or the claimant. 5 years will be counted by the time the insurance claim were last closed.
handle your information with strict confidentiality.
or changed within the time of the insurance claim to avoid mistreatment of information that may affect
the insurance claim. Firsthand information will be treated within face value and no changes will be
accepted without prior notice from our principal or the insurance claimant.
What your choices are
You are afforded certain rights in relation to your personal data under the Data Privacy Act of 2012
(Republic Act No. 10173). You are entitled (in the circumstances and under the conditions, and subject to
the exceptions, set out in applicable law to:
we hold personal data about you and if we do, to obtain information on and a copy of that personal
data.
corrected if it is found to be outdated, inaccurate, or incomplete.
personal data, such as in cases where your personal data is no longer necessary to achieve the
legitimate business purpose of processing the insurance claims.
that we only process your personal data in limited.
data that you have provided to us. This includes request for us to transmit a copy of such personal
data to another company, on your behalf.
You moreover have a right to object to the processing of your personal, other than the purpose of your
insurance claims.
To the extent that the processing of your personal data is based on your consent, you have the right to
withdraw such consent at any time by contacting our Data Privacy Officer through the contact details provided
below, or by accessing https://www.treborasia.com. Please note that this will not affect the lawfulness of the
processing that was carried out before you withdrew your consent or TreborAsia Insurance Adjustment
Services’ right to continue parts of the processing based on other legal bases than your consent. If, however,
we have not provided you with another legal basis justifying the processing of your personal data in this
privacy statement, we will stop the processing and delete your personal data.
To exercise any of these rights, you may get in touch with our Data Privacy Officer through the contact details
provided below. In some instances, we may request for supporting documents or proof before we effect any
requested changes to your personal data.
If, despite our commitment and efforts to protect your personal data, you believe that your data privacy rights
have been violated, we encourage and welcome individuals to come to TreborAsia Insurance Adjustment
Services first to seek resolution of any complaint. You have the right at all times to register a complaint
directly with the National Privacy Commission or to make a claim against us with a competent court (either
in the country where you live, the country where you work or the country where you deem that data privacy
law has been infringed).
TreborAsia Insurance Adjustment Services
Data Privacy Office
Address: 2/F Velasco Bldg. 439 Quirino Highway, Novaliches Q.C.
Email: admin@treborasia.com